Can I claim my Medicare rebate directly?

Yes, we can facilitate Medicare claiming rebate for you on the spot with Medi-pass. The rebate should be back in your account immediately (and within 48 hours) providing you have your correct bank details registered with Medicare.

How do I pay for my appointment?

Payment is made after your treatment on the day, unless you are claiming through a compensable body (DVA, Workcover, NDIS, Motor Vehicle Insurance Company or Medicare) in which case only a small gap fee may apply. Payment can be made with debit card, cash or credit card (Visa & Mastercard). We have HICAPS® available onsite for private health insurance ‘on-the-spot’ rebate claiming (if you bring in your card with you). Pay pass is also available.

Are there Rebates available?

Rebates are available on almost all our services through your Private Health Insurance, however entitlements of rebates are dependent on an individual’s private health cover and level of the “extras” packages chosen. If you bring your private health insurance card to your appointment, ‘on-the-spot’ claiming is possible for most funds using HICAPS®, otherwise claim online with your receipt. Rebate amounts vary between insurance companies and we have no control over this, we recommend that you contact your insurer for more information regarding your rebate.

How long is an appointment?

Appointments vary depending on which Health Professional you are seeing and what treatment. Most appointments at LWW are either 30 minutes or 1 hour duration, especially on your first/initial consultation, as it is necessary to accurately assess, diagnose and treat your concern. Some treatments you can request how long you want the appointment to go; e.g. our Massage Therapists can be seen for 30 minutes, 45 minutes, 1 hour or 1.5 hour consultations depending on your needs.

Do you treat children/infants?

We focus on treating young women/teens in adolescence and women across the lifespan predominantly. However, if you are seeking specific Paediatric Physio care we have our sister clinic at Orion Family Physiotherapy in 3 locations in greater Springfield and other clinic partners/ local Paediatricians we can recommend.

Your time is valuable, as is ours. We often have several patients on a waiting list desperately trying to get in on a given day and therefore “no shows” are frustrating for everyone. Therefore, we require notification of cancellation no less than 24 hours prior to your scheduled appointment, otherwise a cancellation fee will be incurred. Obviously, a cancellation fee does not apply for patients with a genuine reason for missing their appointment (e.g. illness, child unwell etc.). The aim of this policy is really to encourage mutual respect and honour and not to intentionally penalize anyone (so flowers or chocolates would be appreciated for a first offence). Also, we realise that appointments made well in advance can be difficult to remember, so to help you from forgetting we send an SMS reminder to your mobile the day before your appointment. Please ensure your mobile phone number and details are up-to-date/current as we use an SMS for appointment reminders for your convenience.

FAQs

Can I claim my Medicare rebate directly?
How do I pay for my appointment?
Are there Rebates available?
How long is an appointment?
Do you treat children/infants?
Cancellation Policy?

Contact Liberty Women’s Wellness

Contact Info

Suite 504, Level 5, Greater Springfield Specialist Suites
2 Wellness Way, Springfield Central QLD 4300

(07) 3472 6107
info@libertywomenswellness.com.au

FAQs

FAQs

Can I claim my Medicare rebate directly?

How do I pay for my appointment?

Are there Rebates available?

How long is an appointment?

Do you treat children/infants?

Cancellation Policy?

Contact Liberty Women’s Wellness

Contact Info